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Contact Us

Need help? Check out our FAQs
You may find answers to your questions in our FAQs section.

Send us a message
Our Customer Care Team is available to answer your e-mail requests during the following times (Pacific Standard Time): Monday - Friday: 9:00 AM to 4:00 PM*

We are closed during weekends and statutory holidays.

*Please note that while we strive to review and respond to your queries as quickly as possible, it may take up to 2 business days to receive a response during times of higher volume.

Canada Kratom Express physical retail stores
Please note that we do not have a retail location open to the general public at this time and we no longer offer pick-up service. If you would like to purchase our products, please do so by placing your kratom order online.